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Guidance and Support for you and your family's health care journey.

Got a phone, tablet or computer? Then you can take advantage of a highly unique benefit that gets you fast care anywhere — 24/7. HealthJoy puts you in touch with health care providers and mental health professionals via phone or video anytime, anywhere.

Find help managing extensive Health Care Needs with KnovaSolutions. Rely on experienced team of clinical professionals that will focus on helping you better manage the complexity of your personal and family lives.

Every Immanuel employee can enjoy low- or no-cost care anywhere in the country, regardless of which health plan they choose — even if they're not enrolled in a company-sponsored health plan at all!


HealthJoy is the virtual access point for all your benefits needs. Provided free by Immanuel, HealthJoy is there to help you understand and make the most of your benefits.

  • Access all of your benefits in your personalized benefits wallet

  • FREE Telemedicine for you and your dependents.

  • 24/7 access to our in-app AI-powered system, JOY.​​

  • Help for the whole family, spouses and dependent children can use HealthJoy Services.

Download the app today!


Managing health care issues can be a full-time job

KnovaSolutions takes a person-centric approach that goes beyond illness and injury. Employees and their families are in control of their health every step of the way, with our KnovaSolutions clinical team there to support their health decisions and answer questions.

  • Access this service as no cost to you!

  • Access to a support team that includes a nurse, pharmacist, and medical research librarian. 

  • KnovaSolutions supports you and your family when you are facing health situations like these:

    • You’re seeing different doctors for different conditions.

    • You’re taking multiple prescription medications.

    • You don’t have a strong relationship with your primary care provider.

    • You’re often out sick for days at a time.

    • You’re not sure what to do to feel better

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Contact Information

 Healthcare Concierge Team

Phone lines are open 24/7: (877) 500-3212

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